Urli Sunflower Scented Soy Candle

Orders are processed within 1–3 business days and usually delivered within 5–7 business days. Tracking details will be shared via email or SMS once shipped. Delivery timelines may vary based on location and unforeseen delays.

For support, contact us at: kserenitycandles@gmail.com

We offer a 7-day return policy for unused products in original packaging with proof of purchase. To request a return, contact us at kserenitycandles@gmail.com.

For damaged or defective items, please report within 48 hours of delivery with clear photos/videos and an unboxing video for verification. Approved replacements are dispatched within 7–10 business days, subject to stock availability.

Refunds (if approved) are processed to the original payment method within 10 business days. Shipping charges are non-refundable.