Shipping policy

At K-Serenity, we aim to deliver your orders safely and on time.

K-Serenity is a brand operated under PRANAV ENTERPRISES.

Order Processing

• Orders are processed within 1–3 business days
• Orders are not processed on weekends or public holidays

Shipping Time

• Standard delivery time is 5–7 business days
• Delivery time may vary depending on location

Shipping Charges

Shipping charges (if applicable) will be calculated at checkout.

Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

Delays

Delivery delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high demand periods.

Incorrect Address

Please ensure that your shipping details are accurate. We are not responsible for delays or losses caused by incorrect addresses.

Contact Us

Email: kserenitycandles@gmail.com