Privacy policy
At K-Serenity, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
K-Serenity is a brand operated under PRANAV ENTERPRISES.
Information We Collect
When you visit our site, we may collect the following information:
- Personal details such as name, email address, phone number, and shipping/billing address
- Payment information (processed securely via third-party payment gateways)
- Device information such as IP address, browser type, and cookies
How We Use Your Information
- To process and fulfill your orders
- To communicate with you regarding orders, queries, or updates
- To improve our website and customer experience
- To send promotional emails or offers (only if you opt-in)
Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Payment processors for secure transactions
- Shipping partners for order delivery
- Service providers who assist in operating our website
Cookies
We use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Opt-out of marketing communications
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: kserenitycandles@gmail.com